Live in healthcare facilities

Real-Time Restroom Feedback for Healthcare

QR-based feedback system that alerts your EVS team instantly when restrooms need attention. Improve patient satisfaction, reduce complaints, and prove performance with data.

Schedule a DemoSee How It Works
MaidSmart QR feedback system in use at a hospital
2+
Years in production
—
Active facilities
—
Monitored rooms
—
Feedback collected
—
Min avg response
The Problem
Restroom complaints shouldn't be a surprise
Traditional methods rely on scheduled rounds and patient complaints. By the time leadership hears about a problem, it's already affected cleanliness scores.
⏰
Delayed Response
Issues go unreported for hours. Scheduled rounds miss problems.
📋
No Data Trail
Paper logs are unreliable. No way to measure performance.
📉
Cleanliness Impact
Cleanliness scores affect hospital ratings and reimbursement.
🔇
Silent Visitors
Most people don't complain — they leave with a bad impression.
How It Works
Scan. Tap. Resolved.
The entire feedback loop takes under 60 seconds.
1
Visitor Scans QR
QR code in each restroom. No app needed.
2
One-Tap Feedback
Color-coded buttons. Takes 3 seconds.
3
Instant Alert
EVS worker gets an SMS with room number.
4
Mark Resolved
Reply Y or tap the link. Response time logged.
Features
Everything your EVS team needs
Built by an EVS manager who runs these operations every day.
Real-Time Dashboard
Live feedback, response times, trend charts, and restroom status.
QR Code System
Printable codes with future-proof redirects. Never reprint.
SMS Alerts
Instant notifications to workers. Reply Y to resolve.
Export & Reports
CSV exports, PDF reports, date filters for leadership meetings.
Multi-Site Management
Manage multiple hospitals from one dashboard.
Clean Score™ Analytics
Composite scoring, response benchmarks, and monthly trends.
The Dashboard
See everything at a glance
Real-time analytics, response tracking, and Clean Score — all in one place.
MaidSmart dashboard showing real-time analytics
Pricing
Simple, transparent pricing
Per facility, per month. No hidden fees. Cancel anytime.
Restroom Module
$199/mo
per facility
✓ QR-based restroom feedback
✓ Instant SMS alerts
✓ Real-time dashboard
✓ Worker scorecards
✓ Response time tracking
✓ Up to 25 restrooms
✓ Email support
Get Started
MOST POPULAR
Full Platform
$399/mo
per facility
✓ Everything in Restroom Module
✓ Patient room feedback
✓ Discharge & turnover tracking
✓ Clean Score™ analytics
✓ ESA AI assistant + predictive alerts
✓ Custom branding (your logo)
✓ Unlimited rooms & team
✓ Priority support
Get Started
Enterprise
Custom
10+ facilities
✓ Everything in Full Platform
✓ VP Portfolio multi-site view
✓ Volume discounts
✓ API & webhook integrations
✓ BAA available
✓ Dedicated account manager
✓ Custom onboarding & training
✓ SLA guarantees
Contact Sales
All plans include onboarding · 30-day notice for cancellation · Terms · Privacy

Ready to improve your cleanliness scores?

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